1. Introduction
Welcome to EmTrips, a travel agency dedicated to providing seamless online booking services for flights and hotels. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
- Personal Information: When you book flights or hotels through EmTrips, we collect personal information such as your name, email address, phone number, and payment details.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited.
3. How We Use Your Information
- Booking and Customer Service: Your personal information is used to process bookings, provide customer support, and communicate with you regarding your reservations.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers and updates about our services.
- Improvement of Services: We analyze usage data to improve our website’s functionality and user experience.
4. Sharing Your Information
- Third-Party Partners: EmTrips partners with third-party service providers to facilitate bookings. These partners handle payments, issue tickets, and manage reservations. By using our services, you agree that your personal information may be shared with these partners as necessary to complete your bookings.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of EmTrips, our users, or others.
5. Payments and Ticketing
Please note that EmTrips does not handle payments or issue tickets directly. These processes are managed by our trusted partners, who are responsible for the security of your payment information and the delivery of your tickets.
6. Disclaimer of Responsibility
- Missed Flights: EmTrips is not responsible for any missed flights due to delays, cancellations, or other reasons beyond our control. It is the responsibility of the traveler to ensure timely arrival at the airport and compliance with airline policies.
- Late Cancellations: EmTrips is not liable for any losses incurred due to late cancellations or changes in travel plans. Cancellation policies are determined by our partners, and it is the traveler’s responsibility to be aware of these terms before making a booking.
7. Data Security
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or alteration. However, please be aware that no method of online transmission or storage is completely secure.
8. Your Rights
You have the right to access, update, or delete your personal information held by EmTrips. To exercise these rights, please contact us at [Insert Contact Information].
9. Changes to This Privacy Policy
EmTrips may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.